Blog
33% fewer businesses switched supplier in April as uncertainty grows
Business switching activity fell significantly below historic levels in April 2026, with around 33% fewer non-domestic customers changing supplier than the seasonal average. This insight explores what the latest switching trends may tell us about customer behaviour, market uncertainty and the importance of early engagement during renewal periods.
Small businesses renewing contracts in 2026 face a £480 increase in annual electricity costs
Our latest analysis suggests a typical SME could face a £480 (14%) increase in annual electricity costs when renewing contracts in 2026. We examine the scale of the increase, the drivers behind it, and why renewal conversations are becoming increasingly important for suppliers and customers alike.
The SME Energy Gap: Small businesses pay 31% more per kWh
Our recent analysis shows that low-consuming businesses are now paying 31% more per kWh than larger industrial consumers.
Why ‘Right Side Up’ innovation wins NIA and SIF funding
A practical guide to why network innovation proposals succeed or fail, and how innovators can better align NIA and SIF applications to the operational realities, customer needs, and priorities of individual networks.
Today’s Retail Energy Market Framework is Broken: What Needs to Change?
The UK energy industry has made impressive progress on clean energy. Renewable generation is up, carbon emissions are falling, and the political commitment to a clean power system by 2030 is clear. The retail market that will deliver change in customers’ homes and businesses was designed for a different time and is no longer fit for purpose.
Webinar recap: Navigating the B2B energy reset
Insights from our B2B energy webinar with Gorilla, featuring panellists from BFY Group, Gorilla, and Drax Energy Solutions.
Private Capital, Public Outcomes: What EQT’s move tells us about the future of UK water
Recent investment into Yorkshire Water’s parent company is a strong signal that long-term capital still sees value in the UK water sector. In this article, Neal Edmondson explores what that means in practice, from how expectations on financial resilience and transparency are evolving, to what companies need to demonstrate to attract and deploy investment effectively.
MHHS: Where suppliers have opportunities for Commercial Success
As Market-wide Half-Hourly Settlement (MHHS) migration begins in earnest, we’re examining the impact for suppliers. Our recent analysis shows 59% of supplier processes are impacted by MHHS. But that’s only half the story.
Myths, stigma and the future of prepay: In conversation with Utilita’s Louise Walsh
For this second summary article, we’re focusing on misconceptions, how technology is reshaping things, and Louise’s vision for what the future of prepay could (and should) look like.
Energy debt rises again to £4.55bn, underlining gaps in current response
Domestic energy debt has reached a new high of £4.55bn in Ofgem’s latest update, rising by ~£63m in the last quarter and 18% year on year. Over 3.6m households are now in arrears, with the majority having no repayment arrangement.
Why operating rhythm is becoming a key differentiator in B2B energy sales
In B2B energy, consistent sales performance is increasingly driven by one underlying factor.
Reimagining the energy system: first-principle design choices for future networks
We spend a lot of time in the energy sector talking about improvement: faster connections; smarter grid management; more efficient price controls. These conversations matter. But they all share a common assumption, that the system and structure we're working with is suitable. We're not sure it is.
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