Operational excellence in energy networks
Series
Productivity that improves year after year
Regulators now expect energy networks to improve productivity every year, rather than deliver one-off savings. This series looks at what that means in RIIO-3, and how to build an operating system that keeps improving without indiscriminate cost cutting.
Networks
Meet the team
Mark Hewett
Director
Mark leads transformational change for UK energy and utility companies. His mission is to accelerate their journey to Net Zero, delivering on the promise of the energy transition and creating value for their customers, shareholders, and society across the energy value chain.
Chris Thoms
Client Director
Chris partners with clients to operationalise their business strategy into a coherent and optimised change portfolio, by leveraging best practice P3MO approaches and frameworks.
Neal Edmondson
Client Director
Neal leads our Water Networks team with a focus on helping clients meet increased customer expectations and regulator requirements.
David Watson
Principal
As Principal at BFY, David leads client engagements on energy strategy, policy and commercial excellence, helping them to navigate a complex policy and regulatory landscape, capitalise on emerging opportunities in the energy transition and optimise their operating models for long-term success.
Sam Chapman
Manager
As a Manager at BFY, Sam partners with clients to deliver the strategic projects and transformational change required to operationalise their business strategy and support their journey to Net Zero.
Connor Innes
Senior Consultant
Connor leads on designing and delivering energy network innovation and flexibility projects, supporting the delivery of digital transformation with a focus on user needs and behaviour alongside end customer benefits.