Helping you to achieve the exceptional

Ready for change? Let’s make it happen. Work with our Energy, Utilities, and Financial Services experts to overcome your biggest challenges, improve performance, and unlock opportunities.

Customer Debt

Enhance your approach to managing debt, through optimised collections and the fair treatment of your customers.

Transformation

Get ahead of the competition by unlocking the benefits of transformational change.

Operations & Service

Take performance and service quality to the next level, by embedding the core principles of Operational Excellence.

Strategy & Commercial

Empower your decision making and think differently, with market intelligence and actionable strategic insight.

Our people, services, and capabilities are all aligned to one shared goal – delivering exceptional results for our clients. It’s for this reason that we’ve gained a market-leading reputation in Energy and Utilities.
Small headshot image of Ian Barker, Managing Partner at BFY Group.

Ian Barker

Managing Partner

How We Can Help

Real-world experience for your most disruptive problems

BFY Group is the trusted consultancy for change in Energy, Utilities, and Financial Services. We offer a unique blend of insight and practical know how, empowering our clients to outperform their competition and achieve exceptional results. 

Most of our team have had careers in the industry before specialising as Consultants, adding an invaluable layer of real-world experience to our knowledge, toolkits, and playbooks. Together, we’re committed to tackling the most complex challenges in Energy, Utilities, and Financial Services - the kind that can transform the way you work, and your bottom-line performance. We've supported 75% of the Energy retail market across our four main service areas, along with an increasingly large number of Water suppliers.

Our experience means we know what’s required to deliver success today, and continue it tomorrow. This makes partnering with us memorable and powerful. We’re an awesome team, embracing innovation and creativity to deliver lasting results. But don't just take our word for it, keep scrolling to see our client case studies, project results, and read more about our Great Place To Work certification. 

Interested in working with us? We're here when you're ready.

How can we help?

Sharing market-leading knowledge and experience, to help you achieve the exceptional in Debt, Transformation, Operations, and Strategy.

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What can we deliver?

Solving your most disruptive challenges at the root cause, unlocking material benefits that improve your bottom-line performance.

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Accreditations

Proud to be a Great Place To Work

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