Setting you up for enduring success
Customer Debt
Enhance your approach to managing debt, building a high performing, risk-focussed collections process.
Transformation
Drive change effectively and reach the outcomes you need, while enhancing customer and employee experiences.
Operations & Service
Address the root causes of service challenges to restore performance and improve customer outcomes.
Strategy & Commercial
Actionable insights to help you make strategic decisions, delivering profit growth and long-term value.
Leadership Excellence
Create a service culture your customers will shout about, with our ILM-accredited programme.
Environmental, Social and Governance
Create value through an ESG lens, with due diligence to support investment, and accelerate your Net Zero journey.
When working together, we really value the contribution and material impact made by BFY's team, creating an ambitious and high achieving project environment whilst also passing on their expertise to the team.
Managing Director
Water Retailer
Working with us
Knowledge and experience you can count on
BFY Group is one of the UK’s fastest-growing management consultancies, trusted by leading organisations in Energy, Utilities, and Private Equity. We build strong partnerships with our clients, working practically to tackle their toughest challenges, realise opportunities, and achieve lasting results.
Since our founding in 2004, we’ve been proud to remain an independent, privately owned firm based in Nottingham, working with clients throughout the UK.
Our deep expertise is what sets us apart. We bring in leading talent directly from the sectors we serve, equipping them with the consulting skills they need to make a lasting impact with our clients.
Our team’s experience covers every level from senior leadership roles to operational, with backgrounds at companies like E.ON, British Gas, and npower.
We specialise in Transformation, Strategy and Commercial Excellence, Operational Turnaround and Recovery, and ESG and Carbon Reduction.
FT Leading Management Consultants
Recognised as industry leaders
Receiving five awards from the Financial Times, in their Leading Management Consultants list, is testament to the breadth of brilliant work our team are doing. A big thank you is also due to our fantastic clients for partnering with us to deliver exceptional results. Rachel Littlewood Director
Case Studies
Celebrating our clients’ success
Strategic analysis identifies ~£103m in opportunities for energy retailer
We delivered strategic analysis for a large energy retailer, identifying up to ~£103m in incremental revenue opportunities, through a comprehensive Market Scan Analysis and Sales Channel Maturity Assessment.
Cash recovery initiatives deliver ~£275m benefit for large Energy supplier
Our debt team supported a large Energy supplier with recovering their cash position, achieving a total benefit of ~£275m through collaborative initiatives.
Collections improvements deliver ~£5m cash for Water retailer
We supported a B2B Water retailer with a series of collections improvements, achieving a cash uplift of ~£5m in five months.
