MHHS: Where financial performance will be won and lost

MHHS Energy Transformation

As MHHS programmes evolve beyond tech and compliance, suppliers are increasingly focusing on the wider commercial and financial implications.

As settlement moves from portfolio averages to individual half-hourly data, suppliers will have far less time to identify, correct and recover errors. Performance that was once largely measured operationally will increasingly influence margin, financial exposure and long-term profitability.

We’ve produced a short guide exploring some of the areas teams should be considering now, from settlement performance and GCF exposure through to meter performance, pricing strategy and operational readiness. 

MHHS creates commercial opportunities for suppliers

As settlement becomes more granular, organisations that treat MHHS as more than a compliance programme will be better placed to improve operational performance, develop new propositions and strengthen competitive advantage.

Our related article explores:

  • Why MHHS should be viewed as a commercial opportunity rather than just a regulatory obligation
  • How settlement changes influence pricing, products and customer strategy
  • Why operating models and third-party partnerships become increasingly important after migration
  • The capabilities suppliers will need to compete successfully in the years following implementation

Read the full article here.

If you'd like to discuss any of the themes covered above, and what they could mean for your organisation, contact Rachel Littlewood.

Meet the team

Meet our transformation team

Rachel Littlewood

Partner

Rachel leads our operational and financial turnaround engagements, helping to solve complex operational challenges while maximising commercial performance and customer outcomes.

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Small headshot image of Jon Vincent, Senior Manager at BFY Group.

Jon Vincent

Client Director

Jon helps clients resolve problems with billing, settlements, and customer service.

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Small headshot image of Craig Sutherland, Senior Consultant at BFY Group.

Craig Sutherland

Manager

Craig helps utility companies improve operational performance, reduce revenue leakage and prepare for industry change.

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Holly Tetley

Manager

Holly supports clients with large-scale business transformation programmes, delivering significant bottom line improvements through back-office optimisation.

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John Scott

Manager

John partners with our clients to deliver transformation and performance improvement - focussing on operational improvement, strategic and regulatory programme delivery, and process design/implementation.

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Rebecca Warburton

Consultant

As a consultant, Rebecca helps to maximise efficiency by providing support across key client projects.

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