Inside Supplier Readiness for MHHS
MHHS brings both risk and opportunity. In this webinar, leaders from OVO, EDF, E.ON Next and BFY share how suppliers are preparing for go-live, managing cost exposure, and engaging customers in a smarter, fairer system.
The four-month settlement target is ambitious, but essential. Achieving it will require smarter approaches to data and customer engagement.
Kevin Scott
Director
Watch On Demand
Missed the live session? Now’s the time to catch up.
This session brought together senior leaders from EDF, OVO, E.ON Next and BFY for a practical discussion on one of the most critical MHHS challenges:
Can 100% settlement really be achieved four months after go-live?
The panel explored both the opportunities MHHS creates and the real-world challenges suppliers are now facing as migration begins.
Key topics covered include:
- Why tackling smart meter data challenges early could make or break delivery success
- How genuine customer engagement strategies can go beyond regulatory tick-boxes to drive understanding, simplicity, and savings
- How suppliers can turn MHHS from a technical milestone into a trust-building moment
For those shaping MHHS delivery or strategy, this session offers valuable insight into the risks and decisions that will define success.
Our Team
MHHS Experts
Kevin Scott
Director
Kevin leads client engagements with a laser focus on empowering clients to navigate large-scale events and market challenges.
Jon Vincent
Client Director
Jon helps clients resolve problems with billing, settlements, and customer service.
Matt Turner-Tait
Senior Manager
Matt lead clients through key strategic projects exploring growth opportunities, business models, competitive advantage, and mergers & acquisitions.
John Scott
Manager
John partners with our clients to deliver transformation and performance improvement - focussing on operational improvement, strategic and regulatory programme delivery, and process design/implementation.
Holly Tetley
Manager
Holly supports clients with large-scale business transformation programmes, delivering significant bottom line improvements through back-office optimisation.
Craig Sutherland
Senior Consultant
Craig has experience working on both large and small-scale business transformations, IT and people migration programmes, change management and leading cultural transformation.
INSIGHT
MHHS could trigger ~£200m spike in physical meter read costs
With just over half of meters currently operating in smart mode, MHHS could reverse years of progress: driving up manual reads, field visits, and operational costs. Our latest analysis suggests the market could see over 17 million physical reads annually, costing suppliers up to £200 million a year.
We break down the scale of the risk and the strategic steps suppliers can take now to strengthen their meter read strategy, reduce exposure, and stay compliant under the tighter MHHS settlement timelines.
Market-Wide Half Hourly Settlement
Preparing for MHHS
MHHS is a major shift that will test every part of the market, from data quality to customer trust. With settlement windows tightening and costs rising, suppliers must act now to avoid unintended risks and seize the opportunity to lead. Ian Barker Managing Partner
BFY Group
About BFY Group
BFY Group is one of Europe’s fastest-growing management consultancies, trusted by leading energy and utilities organisations, as well as investors supporting the sector. We build strong partnerships with our clients, working practically to tackle their toughest challenges, realise opportunities, and achieve lasting results. Since our founding in 2004, we’ve been proud to remain an independent, privately owned firm based in Nottingham, working with clients throughout the UK.
We specialise in:
Insights
Get the latest MHHS updates from our experts
MHHS Webinar Recap: Can 100% settlement be achieved at four months?
As MHHS migration begins, the focus is shifting from planning to daily operational delivery. In our recent webinar, the panel discussed what this means in practice, including smart performance, data quality and operating model changes. Key takeaways are summarised here.
MHHS Webinar Recording: Can 100% settlement really be achieved?
On Thursday 16 October, senior leaders from EDF, OVO, E.ON Next, and BFY came together to discuss one of the most important questions in the MHHS programme.
Why data quality will define your MHHS settlement success
As Market-wide Half-Hourly Settlement (MHHS) reshapes the UK energy market, data quality will determine whether suppliers achieve 100% settlement at four months. Strong meter data, proactive exception management, and effective processes are essential to minimising settlement risk and unlocking long-term efficiency.
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