• Ian Barker

BFY Operating Cost Benchmarking study biggest and most detailed yet

Updated: Dec 15, 2020

Our Operating Cost Benchmarking study is already the biggest and most detailed study of its kind within UK energy retail, and the team have been working hard to make the 2020 study even better.


Our Operational Health Check helps suppliers understand where they need to triage, stabilise, or optimise.


If you're fed up of having to accept that your operating costs and performance 'are what they are' and want to know the steps that many of your supplier peers have been taking to improve customer service while reducing costs, please get in touch.

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Knowledge is the key