Our Operating Cost Benchmarking study is already the biggest and most detailed study of its kind within UK energy retail, and the team have been working hard to make the 2020 study even better.
Our Operational Health Check helps suppliers understand where they need to triage, stabilise, or optimise.
If you're fed up of having to accept that your operating costs and performance 'are what they are' and want to know the steps that many of your supplier peers have been taking to improve customer service while reducing costs, please get in touch.
Ian Barker
Ian shapes the BFY vision and inspires our team to bring it to life, while remaining central to complex client engagements in Strategy, Commercial, and Operations.
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