Free Guide: Collections aren't working - What now?
Collections aren't working - What now?
The Affordability Crisis continues to pose significant challenges in Utilities. Supporting vulnerable customers is key, while collecting cash remains fundamental to suppliers and their bottom-line performance.
So, how can this be managed fairly and effectively?
In our free guide, we propose short-term actions and long-term solutions, supported by insight on implementation and the outcomes you can expect in return
Managing Customer Debt
How can you react as a supplier?
Although there’s good reason to be concerned, it’s important to remember that suppliers are not powerless. A balance between cash collection and customer support is achievable, with the right direction on where and how to act. Joseph Cooper Manager