Case Studies

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Cash recovery initiatives deliver ~£275m benefit for large Energy supplier

Project Lead: Emma Kassim
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Emma Kassim, Senior Consultant at BFY Group
Debt
Debt Transformation
Project Lead: Ian Barker

Outsourced credit turnaround yields 10% bad debt reduction and ~£10m in cash

Challenger supplier faced difficulties with their outsourced credit partner. Our transformation plan delivered ~£25m benefit within 4 months, with ~£20m from new debt prevention.

Debt
Project Lead: Rachel Littlewood

Large energy retailer debt sale and capabilities creation for £20m cash benefit

We used our tried and tested Debt Sale Management Framework, helping our client to identify segments of debt it wanted to sell, segments it would consider selling, and segments it did not want to sell.

Debt
Project Lead: Rachel Littlewood

Large energy retailer closes P&L gap through debt sale

Our client was seeking to close a ‘P&L gap’ of £5m and saw debt sale as an opportunity to support its year-end gap closing initiatives. BFY undertook a detailed data analysis and segmentation exercise.

Debt
Project Lead: Ian Barker

Challenger energy retailer first debt sale delivered £1m in year one

Our client wanted to explore debt sale as an alternative to using debt collection agencies, which had historically struggled to provide consistent returns.

Strategy Benchmarking Transformation
Project Lead: Ian Barker

Supporting a large supplier's transformation through challenger strategy and scenario analysis

Our client, a large Energy retailer, was looking for quantitative and qualitative analysis on how challenger energy suppliers operate. We delivered our insights and recommendations to the board using our modelling on the energy market, backed by the evidence gained through our benchmarking study.

Strategy
Project Lead: Matt Turner

Economic advisory on Ofgem’s price cap for a large energy retailer

Our client, a large energy retailer, was looking for economic advisory on how it would be impacted by Ofgem’s price cap and how it should respond to its consultation. It needed to pull together a team at short notice to provide the quantitative and qualitative analysis of the published data provided in the Ofgem data room.

Strategy M&A
Project Lead: Ian Barker

Accelerated M&A process on behalf of a Senior Secured Creditor

We deployed our accelerated M&A team to conduct due diligence analysis of the domestic retailer, modelling the business, and customer book, at pace to prepare for all disposal options.

Headshot image of Tom Bromwich, Director at BFY Group.
Strategy
Project Lead: Tom Bromwich

Strategic options analysis for a mid-sized challenger

Our client, the Managing Director of a mid-sized challenger brand, was struggling to create a strategic plan and needed support to produce scenario analysis on a number of strategic options.

Strategy
Project Lead: Ian Barker

Wholesale trading analysis on challenger brands to increase gross margin

Our client, a large Energy retailer, needed deeper insight into how challenger brands bought wholesale energy, and to what degree this could be providing a cost advantage. We delivered a detailed report on the leading challenger brands’ wholesale market activity, helping our client change its own approach and increase its gross margin.

Debt
Project Lead: Rachel Littlewood

Large energy retailer initiatives generate up to £15m in year one

Our client, a large energy retailer, had suffered an adverse impact to its gross margin as well as higher than planned debt balances. BFY Group was engaged to identify potential initiatives to close the client’s adverse financial position.

Debt Transformation
Project Lead: Jonathan Paton

Debt collection per agent nearly doubles for large Energy supplier

Our client was aware it had an issue with the quality of debt conversations taking place between agents and customers. BFY Group partnered with the client over a six-month period, implement lasting change and nearly doubling the cash collected by each team member, delivering a benefit to the client of £3.5m per year.

Debt
Project Lead: Rachel Littlewood

Diagnostics identify debt management changes for challenger worth £13m in year one

Our client, a leading challenger brand in the UK residential energy market, has appointed a new board because the business’ commercial position was suffering due to legacy debt.

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