Blog
Featured Post
April Price Cap rises to £1,849 – tariff changes planned, and billing pressure grows
Read More
Retaining and attracting customers in a changing Energy market
In recent weeks, wholesale energy prices have started to fall, and Ofgem have announced a reduction in the energy price cap. If wholesale trends continue, we’re likely to see a renewed increase in sales activity and customer switching.
Collections aren't working: What now?
Now more than ever, suppliers must adopt a fair and effective approach to customer debt. We've created a free guide to help with this, containing insight on improving your predelinquency strategy, and developing your collections process.
Understanding the true costs to customers of the Energy Price Cap
In our latest Market Insights report we review the true cost to customers of the Energy Price Cap - and whilst the headline levels of the Price Cap are huge, the real costs felt by the end customer will be lower - driven by both Government support, and annualising the Energy Price Caps over 12 months of costs.
Welcome to BFY HQ – Our brand new office space
Recently, we made the short journey to a new office space, which was met with excitement by everyone at BFY. We also knew that some TLC was needed to make it feel like home. We wanted to create an inspiring space for ideas and collaboration. Somewhere that represented who we are, where we can continue to deliver exceptional work for our clients.
Reflecting on six months of team growth at BFY
There's been significant change at BFY HQ over the past six months. Welcoming new faces to the team is always exciting, and we've had the pleasure of doing this on 10 occasions since June 2022.
Government saves £0.26bn in December from reduced customer gas usage
Demand for gas amongst residential and small-business customers was almost 9% lower than expected in December, saving the government an estimated £260m on payments avoided via the Energy Price Guarantee (EPG) scheme.
Driving Operational Excellence
BFY help you to think ahead and solve your most challenging issues, with a team of operational excellence specialists and deep industry expertise.
Cost of living crisis - Are you managing debt effectively?
External cost of living pressures are continuing to have a significant impact upon customers and their ability to pay, leaving suppliers with mounting debt books that are increasingly difficult to manage.
How BFY became a certified Great Place To Work
Since September 2022, BFY Group has been officially recognised as a Great Place To Work - a milestone that we're extremely proud of. It's taken a huge collective effort to reach this point, building on some valuable lessons from our past.
We are facing an energy affordability crisis
The rising price of wholesale gas is impacting consumers across the UK, and new research from BFY suggests that things are only going to get worse. With the price cap for the Q4-22 set to outturn at £3,600 and the Q1-23 at over £4,700, the average bill for January alone is likely to reach £600 – a price that too many consumers will simply not be able to afford.
Energy Bills Projected To Reach £500 by January 2023
All time high wholesale prices for winter have pushed the forecast for the Q4 and Q1 price caps to new highs with average energy bills for January 2023 alone now forecast to be above £500.
It’s going to cost EUR62 Billion to meet new EU gas storage legislation
The European Commission proposed new legislation stating that countries would need to ensure gas storage sites reach 80% filled by 1st November. This is an attempt to ensure security of supply in the coming winter. However, with the current high prices seen in the market, partly driven by the conflict in Ukraine, the cost to reach this milestone based on current market prices, is significant.
Subscribe today to receive the latest news and updates from BFY
By submitting my personal data, I consent to BFY collecting, processing, and storing my information in accordance with our Privacy Policy.