Free Guide: Collections aren't working - What now?

Broken umbrella blown over onto the sand on a beach.


Collections aren't working - What now?

The Affordability Crisis continues to pose significant challenges in Utilities. Supporting vulnerable customers is key, while collecting cash remains fundamental to suppliers and their bottom-line performance.

So, how can this be managed fairly and effectively?

In our free guide, we propose short-term actions and long-term solutions, supported by insight on implementation and the outcomes you can expect in return

Managing Customer Debt

How can you react as a supplier?

Although there’s good reason to be concerned, it’s important to remember that suppliers are not powerless. A balance between cash collection and customer support is achievable, with the right direction on where and how to act. Joseph Cooper Manager
Members of the BFY Group team sat together in the BFY office.

Read our guide

Looking for more on the key focus areas for suppliers? Download our free guide below.

Our Debt Experts

How can we support you with your debt challenges?

Rachel Littlewood


Rachel leads our Financial Optimisation work streams, working with leaders to improve profitability & cashflow

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Joseph Cooper


Joseph supports our Retail clients to improve their operational processes and business performance.

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