Senior Consultant
Steve Cheung
Specialisms:
- Data Analysis and Visualisation
- Performance Tracking
- Collections
Steve specialises in data analysis that identifies business opportunities, supports well-informed decisions and tracks realised benefits.
By championing robust data, Steve enables objective performance tracking and improvements to the data landscape, helping to deliver actionable insights and unlock AI-enabled approaches.
Steve has experience in delivering practical and sustainable solutions across a range of data environments. His technical toolkit includes SQL, Tableau and Power BI.
- Selected examples of Steve’s work include:
- Delivered ~£10m of cash over a 3-month period, by segmenting the debt portfolio to launch new collections campaigns and a new dialler
- More than doubled the eligible debt value in a digital campaign from ~£3.7m to ~£8.3m, by integrating additional data sources and refining the exclusion criteria
- Quantified a ~£13.7m potential BDC benefit from targeted collections initiatives