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Our Insights
Catch up on our latest Market Insights
B2B energy suppliers have more data than ever, so why are commercial decisions still so slow?
B2B energy suppliers have more commercial data than ever, yet decisions on margin, retention and pricing still take too long. This article looks at why more dashboards rarely help, the foundations that turn data into commercial intelligence, and how one supplier lifted conversion from 1% to over 5% by focusing on the decisions that matter most.
Domestic energy debt has reached £5bn and needs a structural response
Domestic energy debt reached £5bn in Q2 2026, the 15th consecutive quarterly rise, and three quarters of it has no repayment arrangement in place. We look at why debt now needs to be treated as a long-term affordability problem rather than a collections issue, and what suppliers can do now.
Podcast: Has business energy reached a turning point? with Raghav Singh (EDF)
In our latest expert interview, Raghav Singh, Business Supply Director at EDF Business & Wholesale, shares his perspective on how the market is evolving and what suppliers may need to do to stay ahead.
Our Team
Market-leading expertise
Ian Barker
Managing Partner
Ian shapes the BFY vision and inspires our team to bring it to life, while remaining central to complex client engagements in Strategy, Commercial, and Operations.
Rachel Littlewood
Partner
Rachel leads our operational and financial turnaround engagements, helping to solve complex operational challenges while maximising commercial performance and customer outcomes.
Kelly Payne
Director
Kelly helps clients achieve operational excellence to improve customer outcomes, employee engagement, and optimising cost to serve.
Our Impact
Delivering exceptional results
Delivering ~£50m debt collection benefit for energy retailer
Through our debt maturity assessment, combined with a broader focus on billing and customer contact activity, we identified routes to achieve ~£50m debt collection benefit for an energy retailer. This informed a targeted improvement programme to address capital adequacy challenges, driven by rising debt and BDC.
Strategic analysis identifies ~£103m in opportunities for energy retailer
We delivered strategic analysis for a large energy retailer, identifying up to ~£103m in incremental revenue opportunities, through a comprehensive Market Scan Analysis and Sales Channel Maturity Assessment.
Cash recovery initiatives deliver ~£275m benefit for large Energy supplier
Our debt team supported a large Energy supplier with recovering their cash position, achieving a total benefit of ~£275m through collaborative initiatives.