Joseph Cooper - Operational Excellence
Updated: Nov 27, 2021
Phone: 07894 432290
Profile: Joseph Cooper
Joseph supports our Retail clients to improve their operational processes and business performance.
Joseph’s recent work includes:
Managing a number of successful M&A transactions.
Delivery a debt transformation programme for a large water retailer, significantly improve cash collection and bad debt performance.
Providing subject matter expertise and Operational Excellence (OE) coaching to support a big 6 energy client through a complaints transformation.
Joseph held roles in operations, change, and strategy and transformation within the Energy sector for 13 years before joining BFY.