• Ian Barker

Joseph Cooper - Operational Excellence

Updated: Nov 27

Email: Joseph.Cooper@bfygroup.co.uk

Phone: 07894 432290

Profile: Joseph Cooper


Joseph supports our Retail clients to improve their operational processes and business performance.


Joseph’s recent work includes:

  • Managing a number of successful M&A transactions.

  • Delivery a debt transformation programme for a large water retailer, significantly improve cash collection and bad debt performance.

  • Providing subject matter expertise and Operational Excellence (OE) coaching to support a big 6 energy client through a complaints transformation.

Joseph held roles in operations, change, and strategy and transformation within the Energy sector for 13 years before joining BFY.

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