Hannah has over 20 years’ experience in energy retail, having held a variety of leadership roles across B2C and B2B Sales, Service, and Operations at E.ON and Centrica.


With a background in lean methodology, Hannah has been involved in the design and implementation of large-scale business transformation programmes and has extensive experience of delivering bottom line improvements through the establishment of sales effectiveness initiatives.


Most Recently and prior to joining the BFY team, Hannah was Director of E. ON Drive, a new business venture to support businesses in the transition to net zero through installation of electric vehicle charging infrastructure and services. 


In her spare time Hannah enjoys spending time her Husband and their two teenage children, is often found running around a netball court or chasing after the latest addition to the family - Pablo – The crazy Goldendoodle!!

Hannah Sword




  • Transformation

  • Operating Models

  • New Markets

  • Sales Effectiveness